PT. Wisata Dewa Tour and Travel Service or Wita Tour is a fully licensed travel operator that is committed to handle all of the travel related services and issues within both the domestic and international sectors. We focus on the concept of service excellence to fulfill our customers needs and maintain high standards for their personal satisfaction.
Due to the service-orientated nature of the travel industry we employ a team of professional staff who consistently provide a quality and reliable level of customer service. Our Human Resources Department has set strict criteria for the recruitment of staff with intensive training sessions held regularly in areas such as product knowledge, language proficiency and etiquette. This concentrated investment in training is perhaps one of the keys to our ongoing success and enables us to continually optimize the value of service output.
As an indication of our dedication to the industry, Wita Tour is an affiliated member of some of the world’s finest tour and travel organizations including IATA (International Air Transport Association), PATA (Pacific Asia Travel Association), JATA (Japan Association of Travel Agents), FATA (Federation of Asean Travel Association), ASEANTA (Asian Tourism Association), ASITA (Association of Indonesian Tours & Travel Agencies), and ASTINDO (Association of Indonesian Airlines Ticketing Agencies).
Wita Tour strives for nothing less than excellence. We persistently make every effort to improve and upgrade our facilities as well offering a comprehensive selection of products and services for the sole convenience of the public. We are conscious of maintaining our customers confidence and will continue to provide a superior level of personalized service well into the future
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